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　　I consider myself something of an expert on apologies. A quick temper has 1 me with plenty of opportunities to make them. In one of my earliest 2 , my mother is telling me, “Don't watch the 3 when you say, ‘I'm sorry’. Hold your head up and look the person in the 4 , so he'll know you 5 it.”

　　My mother thus made the key point of a (n) 6 apology: it must be direct. You must never 7 to be doing something else. You do not 8 a pile of letters while apologizing to a person 9 in position after blaming him or her for a mistake that turned out to be your own 10 . You do not apologize to a hostess, whose guest of honor you treat 11 , by sending flowers the next day without mentioning your bad 12 .

　　One of the important things you should do for an 13 apology is a readiness to 14 the responsibility (責任) for your careless mistakes. We are used to making excuses, which leaves no 15 for the other person to 16 us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling 17 about themselves. That, after all, is the 18 of every apology. It 19 little whether the apologizer is wholly or only partly at fault; answering for one's 20 encourages others to take their share of the blame.

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　　I consider myself something of an expert apologies. A quick temper has 1 me with plenty of opportunities (機會)to make them. In one of my earliest 2 , my mother was telling me, “Don't watch the 3 when you say, ‘ I' m sorry. ’ Hold your head up and look the person in the 4 , so he'll know you 5 it . ”

　　My mother thus made the key point of a ( n) 6 apology : It must be direct. You must never 7 to be doing something else. You do not 8 a pile of letters while apologizing to a person 9 in position after blaming him or her for a mistake that turned out to be your 10 . You do not apologize to a hostess (主人), whose guest of honor you treat 11, by sending flowers the next day without mentioning your bad 12 .

　　One of the important things you should do for an 13 apology is a readiness to 14 the responsibility (責任)for our careless mistakes. We are used to making excuses, which leaves no 15 for the other person to 16 us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling 17 about themselves. That, after all, is the 18 of every apology. It 19 little whether the apologizer is wholly or only partly at fault: Answering for one's 20 encourages others to take their share of the blame.

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I consider myself something of an expert on apologies. A quick temper has   36  me with plenty of opportunities to make them. In one of my earlier   37 , my mother was telling me “Don’t watch the   38  when you say, ‘I’m sorry’. Hold your head up and look at the person in the   39 , so he’ll know you   40  it.”

My mother thus made the key point of a(n)   41  apology: It must be direct. You must never   42  to be doing something else. You do not   43  a pile of letters while apologizing to a person   44   in position after blaming him or her for a mistake that turned out to be your   45 . You do not apologize to a hostess, whose guest of honor you treat   46 , by sending flowers the next day without mentioning your bad   47 .

One of the important things we should do for an   48  apology is a readiness to   49  the responsibility for our careless mistakes. We are used to making excuses, which leaves no   50  for the other person to   51  us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling   52  about themselves. That , after all, is the   53  of every apology. It   54  little whether the apologizer is wholly or only partly at fault. Answering for one’s   55  encourages others to take their share of the blame.

1.                A．provided       B．mixed          C．compared D．treated

2.                A．dreams         B．courses         C．memories D．ideas

3.                A．side           B．ground         C．wall  D．bottom

4.                A．mind           B．soul            C．face D．eye

5.                A．imagine        B．enjoy           C．mean    D．regret

6.                A．useful          B．successful       C．equal    D．basic

7.                A．pretend        B．forget          C．refuse    D．expect

8.                A．hold on         B．put away        C．look through   D．pick up

9.                A．poorer         B．weaker         C．worse    D．lower

10.               A．fault           B．reason         C．result     D．duty

11.               A．cruelly         B．freely          C．roughly    D．foolishly

12.               A．manners        B．excuses        C．efforts    D．roles

13.               A．active          B．effective        C．extra D．easy

14.               A．raise           B．perform        C．admit     D．bear

15.               A．situation        B．need           C．sign D．room

16.               A．advise          B．forgive         C．warn D．blame

17.               A．wiser          B．warmer         C．better     D．cleverer

18.               A．purpose        B．method         C．end D．advantage

19.               A．cares          B．matters         C．depends   D．remains

20.               A．facts           B．states          C．rights     D．actions

       I consider myself something of an expert on apologies. A quick temper has  1  me with plenty of opportunities to make them. In one of my earliest 2 , my mother is telling me , “Don’t watch the   3  when you say, ‘I’m sorry’. Hold your head up and look at the person in the 4 , so he’ll know you   5   it.”

My mother thus made the key point of a(n)   6   apology: it must be direct. You must never   7   to be doing something else. You do not   8   a pile of letters while apologizing to a person   9    in position after blaming him or her for a mistake that turned out to be your    10   . You do not apologize to a hostess, whose guest of honor you treat   11   , by sending flowers the next day without mentioning your bad   12   .

One of the important things we should do for an    13   , apology is a readiness to  14  the responsibility for our careless mistakes .We are used to making excuses ,which leaves no  15  for the other person to   16  us .Since most people are open-hearted ,the no-excuse apology leaves both parties feeling   17  about themselves .That ,after all ,is the    18   of every apology .It    19  little whether the apologizer is wholly or only partly a fault :answering for one’s    20   encourages others to take their share of the blame.

1．A．provided               B．mixed                 C．compared           D．treated

2．A．dreams                 B．courses              C．memories           D．ideas

3．A．side                     B．ground               C．wall                   D．bottom

4．A．mind                    B．soul                    C．face                   D．eye

5．A．imagine                 B．enjoy                   C．mean                  D．regret

6．A．useful                   B．successful           C．equal                   D．basic

7．A．pretend                 B．forget                  C．refuse                 D．expect

8．A．hold on                 B．put away             C．look through        D．pick up

9．A．poorer                  B．weaker                C．worse                 D．lower

10．A．fault                    B．reason                 C．result                  D．duty

11．A．cruelly                B．freely                  C．roughly               D．foolishly

12．A．manners              B．excuses               C．efforts                D．roles

14．A．raise                   B．perform               C．admit                  D．bear

15．A．situation              B．need                    C．sign                    D．room

16．A．advise                 B．forgive                C．warn                   D．blame  

17．A．wiser                  B．warmer               C．better                  D．cleverer

18．A．purpose               B．method                C．end                     D．advantage

19．A．cares                  B．matters                C．depends              D．remains

20．A．facts                   B．states                  C．rights                  D．actions

I consider myself something of an expert on apologies. A quick temper has   36  me with plenty of opportunities to make them. In one of my earlier   37 , my mother was telling me “Don’t watch the   38  when you say, ‘I’m sorry’. Hold your head up and look at the person in the   39 , so he’ll know you   40  it.”
My mother thus made the key point of a(n)   41  apology: It must be direct. You must never   42  to be doing something else. You do not   43  a pile of letters while apologizing to a person   44   in position after blaming him or her for a mistake that turned out to be your   45 . You do not apologize to a hostess, whose guest of honor you treat   46 , by sending flowers the next day without mentioning your bad   47 .
One of the important things we should do for an   48  apology is a readiness to   49  the responsibility for our careless mistakes. We are used to making excuses, which leaves no   50  for the other person to   51  us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling   52  about themselves. That , after all, is the   53  of every apology. It   54  little whether the apologizer is wholly or only partly at fault. Answering for one’s   55  encourages others to take their share of the blame.