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I do a lot of management training each year for the Circle K Company. Among the topic we ___1___ in our classes is the ___2___ of quality employees.

What has ___3___ you to stay long enough to become a manager?” I asked.

After a while a new manager ___4___ the question and said slowly, “It was a baseball ___5___.”

Cynthia said that she ___6___ to take a Circle K clerk job as an interim(臨時的) job ___7___ she looked for something else. On her second day behind the counter, she received a ___8___ from her nine-year-old son, Jessie. He needed a baseball glove for Little League. She ___9___ that as a single woman, ___10___ was tight, and her first ___11___ would have to go for paying bills.

When Cynthia arrived for work the ___12___ morning, Patricia, the store manager, handed her a box. “I overheard you ___13___ to your son yesterday,” she said, “and I know that it is ___14___ to explain things to kids. This is a baseball glove for Jessie. I know you have to pay bills before you can buy gloves. You know we can’t ___15___ good people like you as ___16___ as we would like to, ___17___ we do care, and I want you to know how ___18___ you are to us!”

The thoughtfulness, empathy(同情) and love of the store manager ___19___ that people remember more how much an employer ___20___ than how much he pays.

1. A. discuss   B. write   C. learn   D. find

2. A. managing      B. selling C. keeping      D. seeking

3. A. made      B. ordered      C. forced D. caused

4. A. made      B. took    C. raised  D. replied

5. A. pole       B. glove  C. hole    D. match

6. A. ought     B. liked   C. had     D. used

7. A. when      B. because      C. while  D. though

8. A. letter      B. call     C. notice D. announcement

9. A. turned out      B. pointed out C. explained   D. complained

10. A. work    B. food   C. money       D. clothing

11. A. bill       B. check  C. day     D. visit

12. A. last       B. first    C. next    D. past

13. A. lying    B. talking       C. crying D. murmuring

14. A. good    B. easy    C. hard    D. necessary

15. A. thank    B. use     C. employ      D. pay

16. A. many    B. early   C. soon   D. much

17. A. nor       B. but     C. and     D. however

18. A. kind     B. terrible       C. much  D. important

19. A. shows   B. insists C. realizes      D. recognizes

完形填空（共20小題；每小題1分，滿分20分）
閱讀下面短文，掌握其大意，然后從36—55各題所給的四個選項（A、B、C、D）中，選出最佳選項，并在答題卡上將該項涂黑。
Shopping habits in the United States have changed greatly in the last quarter of the 20th century. _36  in the 1900s most American towns and cities had a Main Street. Main Street was always in the heart of a town. This street was 37 on both sides with many _38 businesses. Here, shoppers walked into stores to look at all sorts of merchandise: clothing, furniture, hardware, groceries. _39 , some shops offered _40 .These shops included drugstores, restaurants, shoe-repair stores, and barber or hairdressing shops. _41 in the 1950s, a change began to _42 . Too many automobiles had crowded into Main Street _43_ too few parking places were _44_ shoppers. Because the streets were crowded, merchants began to look with interest at the open sp aces _45_ the city limits. Open space is what their car-driving customers needed.
And open space is what they got _46 the first shopping centre was built. Shopping centers, or rather malls,  47_ as a collection of small new stores _48_ crowded city centers. _49_ by hundreds of free parking space, customers were drawn away from _50_ areas to outlying malls. And the growing _51_ of shopping centers led _52_ to the building of bigger and better stocked stores. _53_ the late 1970s, many shopping malls had almost developed into small cities themselves. In addition to providing the _54_ of one stop shopping, malls were transformed into landscaped parks,  55_ benches, fountains, and outdoor entertainment.  
36. A. As early as     B. Early    C. Early as        D. Earlier
37. A. built        B. designed      C. intended      D. lined
38. A. varied    B. various         C. sorted D. mixed up
39. A. Apart from     B. However      C. In addition   D. As well
40. A. medical care B. food     C. cosmetics    D. services
41. A. Suddenly         B. Abruptly       C. Contrarily    D. But
42. A. be taking place      B. take place     C. be taken place      D. have taken place
43. A. while      B. yet        C. though          D. and then
44. A. available for  B. available to C. used by         D. ready for
45. A. over        B. from     C. out of   D. outside
46. A. when      B. while    C. since    D. then
47. A. started  B. founded        C. set upks5u   D. organized
48. A. out of     B. away from   C. next to          D. near
49. A. Attracted       B. Surprised     C. Delighted     D. Enjoyed
50. A. inner      B. central          C. shopping      D. downtown
51. A. distinction      B. fame    C. popularity    D. liking
52. A. on  B. in turn C. by turns        D. further
53. A. By  B. During C. In D. Towards
54. A. cheapness     B. readiness     C. convenience         D. handiness
55.A. because of                B. and                     C. with                       D. provided

完形填空：（包括20個小題，每小題1。5分， 共30分）

It was a bitter, cold evening in northern Virginia many years ago. The old man was waiting for a ride across the   36  . The wait seemed   37  .

       At last he heard the slight, steady rhythm of approaching hooves (馬蹄) coming along the frozen path. Anxiously, he   38   as several horsemen came around the bend (轉角處). He let the first one   39  . Then another, and another. Finally, as the   40   rider neared the spot where the old man sat like a snow statue, the old man   41   the rider’s eye and said, “Sir, would you mind giving an old man a ride to the other side? There doesn’t appear to be a passage way by  42  .”

       The rider replied, “Sure.” Seeing the old man was unable to  43   his half-frozen body from the ground, the horseman got down and helped the old man onto the horse. The horseman took the old man not just across the river, but to his destination.

       As they neared the tiny but cozy (舒適的) cottage, the horseman’s   44   caused him to ask, “Sir, I notice that you let several other riders go by without making a(n)   45   to get a ride. Then I came up and you   46   asked me for a ride. I’m curious why, on such a bitter winter night, you would wait and ask the last rider.   47   I had refused and left you there?”

       The old man replied, “I’ve been   48   here for some time. I think I know people pretty good.” He continued, “I looked into the eyes of the other riders and immediately saw there was no   49   for my situation. But when I looked into your eyes,   50   was evident. I knew,   51  , that your gentle spirit would   52   the opportunity to give me help in my time of   53  .”

       Those heartwarming comments   54   the horseman deeply.

       “I’m most grateful for what you have said,” he told the old man. “May I never get too busy in my own affairs that I   55   to respond to the needs of others with kindness and compassion.”

       With that, Thomas Jefferson turned his horse around and made his way back to the White House.

A. town                     B. river                 C. country                    D. island

A. meaningless    B. useless              C. careless                    D. endless

A. watched          B. asked         C. waved                   D. approached

A. come over      B. get off                  C. pass by                     D. take off

A. coming           B. leaving              C. next                         D. last

A. missed            B. caught            C. avoided                    D. saw

A. bus                B. car                    C. foot                         D. horse

A. feel                      B. push                 C. lift                           D. stand

A. honesty          B. courage             C. enthusiasm            D. curiosity

A. choice          B. stop                  C. effort                       D. scene

A. immediately  B. hurriedly           C. friendly                    D. strangely

A. What about   B. What if             C. How come                D. If only

A. in                 B. out                   C. around                         D. beyond

A. concern       B. doubt                C. chance                         D. reason

A. meaning              B. kindness            C. seriousness            D. help

A. then and there                           B. for a moment 

            C. all of a sudden                 D. sooner or later

A. offer            B. create                C. find                         D. welcome

A. need             B. danger                  C. fortune                     D. happiness

A. influenced     B. excited              C. touched                    D. hit

A. happen         B. try                    C. disagree                   D. fail

The old woman is sitting_____________ her daughter.

 A. near to     B. next     C. next to      D. next by

Shopping habits in the United States have changed greatly in the last quarter of the 20th century. 1 in the 1900s most American towns and cities had a Main Street.Main Street was always in the heart of a town.This street was 2 on both sides with many 3 businesses.Here, shoppers walked into stores to look at all sorts of merchandise: clothing,furniture,hardware,groceries. 4 ,some shops offered 5 .These shops included drugstores, restaurants, shoe?repair stores, and barber or hairdressing shops. 6 in the 1950s, a change began to 7 .Too many automobiles had crowded into Main Street 8 too few parking places were 9 shoppers.Because the streets were crowded, merchants began to look with interest at the open spaces 10 the city limits.Open space is what their car?driving customers needed.And open space is what they got 11 the first shopping centre was built.Shopping centres, or rather malls, 12 as a collection of small new stores 13 crowded city centres. 14 by hundreds of free parking space, customers were drawn away from 15 areas to outlying malls.And the growing 16 of shopping centres led 17 to the building of bigger and better?stocked stores. 18 the late 1970s,many shopping malls had almost developed into small cities themselves.In addition to providing the 19 of one?stop shopping, malls were transformed into landscaped parks, 20 benches,fountains,and outdoor entertainment.

1.A.As early as B.Early C.Early as D.Earlier

2.A.built B.designed C.intented D.lined

3.A.varied B.various C.sorted D.mixed up

4.A.Apart from B.However C.In addition D.As well

5.A.medical care B.food C.cosmetics D.services

6.A.suddenly B.Abruptly C.Contrarily D.But

7.A.be taking place B.take placeC.be taken place D.have taken place

8.A.while B.yet C.though D.and then

9.A.available for B.available to C.used by D.ready for

10.A.over B.from C.out of D.outside

11.A.when B.while C.since D.then

12.A.started B.founded C.set up D.organized

13.A.out of B.away from C.next to D.near

14.A.Attracted B.Surprised C.Delighted D.Enjoyed

15.A.inner B.central C.shopping D.downtown

16.A.distinction B.fame C.popularity D.liking

17.A.on B.in turn C.by turns D.further

18.A.By B.During C.In D.Towards

19.A.cheapness B.readiness C.convenience D.handiness

20.A.because of B.and C.with D.provided