7.In some__________ _ (industry) areas, the air condition is not so good.
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9.The volcano eruptions are found _________________ (most) around the Pacific.
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閱讀理解
A
About ten men in every hundred suffer from colour blindness in some way. Women are luckier; only about one in two hundred is affected in this matter. Perhaps, after all, it is safer to be driven by a woman！
There are different forms of colour blindness. In some cases a man may not be able to see deep red. He may think that red, orange and yellow are all shadows of green. Sometimes a person cannot tell the difference between blue and green. In rare cases an unlucky man may see everything in shades of green―a strange world indeed.
Colour blindness in human beings is a strange thing to explain. In a single eye there are millions of very small things called "cones". These help us to see in a bright light and to tell difference between colours. There are also millions of "rods"? but these are used for seeing when it is near dark. They show us shape but no colour.
Some insects have favourite colours. Mosquitoes prefer blue to yellow. A red light will not attract insects, but a blue lamp will. In a similar way human beings also have favourite colours. Yet we are lucky. With the aid of the cones in our eyes we can see many beautiful colours by day, and with the aid of the rods we can see shapes at night. One day we may even learn more about the invisible colours around us.
1.The passage is mainly about .
A. colour and its surprising effects
B. women being luckier than men
C. dangers caused by colour blindness
D. colour blindness
2. According to the passage, with the help of the "cones", we can .
A. tell different shapes B. see in a weak light
C. kill mosquitoes D. tell orange from yellow
3.Why do some people say it is safer to be driven by women?
A. Women are more careful.
B. There are fewer colour-blind women. ,'
C. Women are fonder of driving than men.
D. Women are weaker but quicker in thinking.
4.Which of the statements about the colour-blind is TRUE?
A. Not all of them have the same problem in recognizing colour.
B. None of them can see deep red.
C. None of them can tell the difference between blue and green.
D. All of them see everything in shades of green.
5.We can attract and kill mosquitoes by using a .
A. red light B. yellow light C. blue light D. green light
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根據中文意思使用恰當的句式完成句子
1.雖然我自己并不是個很富裕的人，但仍愿意幫助那些需要幫助的人。
Though I am not a very rich man, I ___________________________________ those people who need help.
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It is universally known that people cannot succeed or achieve their targets without a strong will. One of the most typical examples is that in the present society, a
growing number of people fail 35. (quit)smoking just because of their poor willpower during the process. Some factors may explain this phenomenon 36. follows. For one thing, no one can deny the fact 37. insistence is the key to accomplishing one's task. Therefore, sticking to one's 38. (origin) aim is significant. 39. many people will stop smoking a couple of days after they have made their determination, only a few of them can succeed in the end. For 40. ， many people can't resist various temptations (誘惑)around them. In
41. case, those who want to quit smoking may be 42. ( easy) affected by the smoking fellows around them. From what 43. (discuss) above, we may safely come to the conclusion that only by concentrating on the target and sticking to it 44. we succeed.
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No matter what type of business you run, it has to deal with things that go wrong from your customer's point of view. Complaints (投訴)can be a great source of information for organizations to make corrections as well as further improvements. 9
1. You should listen actively to what the customer has to say by keeping comfortable eye contact. 10
2. 11 It's important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer
that you've accepted the responsibility and provide him with choices or otherwise make sure you'll do something about his complaint.
3. Talk with the customer and discover the best means to solve his problem. 12 In this case it's im?portant to let your customer know an estimation(估計) of how long it'll take to take action on his complaint.
4. A simple "thank you" is one way to let the cus?tomer know you appreciate the time and effort he has taken to inform you about a problem with your company's service or products that you need to know about.
5. Create a procedure for recording different types of customer complaints. 13
A. Listen to your customer's complaints and you can improve your service.
B. There will be times when you'll be unable to solve the issue immediately.
C. When receiving a complaint, you should apologize for the failure the customer has identified.
D. They are a valuable source of information to deter?mine various root causes that need to be addressed with?in your company.
E. So it's important to learn to deal with customer com?plaints effectively.
F. Don't feel ashamed of the failure in your service or products.
G. You should also show your customer that you do un?derstand him.
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4.Henry has taken _______________the running of the family firm from his old father.
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2.At the end of the football game, players traditionally exchange shirts _____ each other.
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