Question

書面表達

　　假如你是一商店售貨員，實際工作中你對商店的管理有一些自己的想法，于是寫了一封信給你的經理，反映了以下問題：

　　(1)顧客是上帝的觀念還沒有被工作人員接受。有些人甚至對衣著差點的顧客態度粗魯。

　　(2)服務員缺少（lack）應有的實用知識，使得商店經營不佳。因此，培訓服務員很有必要。

　　(3)商店信息不靈，應配備現代化設備，以便在競爭中獲得必要的信息。

參考詞匯：the idea that…/be rude to…/be poorly dressed /be badly operated…/be not well informed/be equipped with

Answer 1

答案：略
解析：

Dear manager: 　　I'm one of the assistants in our department store. While working, I think a lot about the shop management. I am writing to you to express my own opinion. 　　First of all, the idea that the customer is God isn't accepted by workers. Some are even rude to those who are poorly dressed. secondly, the store is badly operated for many assistants lack necessary practical knowledge. Thirdly, it's not well informed. In order to get necessary information, it should be equipped with modern equipment. Such are my suggestions. Would you please give some thought to them? Best wishes to you. Yours truly, ××