Question

Write an English composition in 120-150 words according to the question given below.
設想你買了一本英語詞典，發現有這樣那樣的質量問題，書店的態度又不好，因此給報社編輯寫信。信中必須包括以下內容：
1. 事情的起因   2. 與書店交涉的經過   
3. 呼吁服務行業 (service industry) 必須提高服務質量

Answer 1

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Editor,
I am writing this letter to mirror some problems I run into recently and hope that the service industry will be a little improved.
This weekend I got an English-English dictionary in a bookstore near my school for its cover is well designed. But when I went home and turned the page, I found that the several pages of the dictionary had been cracked and damaged. What is the matter, the misprints spread everywhere in the dictionary and seriously disturbed my comprehension. With such damage and misprints to the dictionary, I went back to the bookstore to ask for a change. But to my great surprise, the assistant of the bookstore refused my request and even denied admitting the poor quality of the dictionary.
It goes without saying that today’s market-oriented economy calls for much higher standard for service industry. However, many of the commercials fail to meet this standard and the quality of the staff needs to be improved. It’s obvious that the poor quality of the businessmen in the service industry will not only deeply discourage customers but also block the development of the economy. As a result, with much hope for your newspaper to remind the service industry of attaching more importance to the service promotion, I write to you.
With best regards!
Yours sincerely,
John Hans

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