Question

假定你是李華，于十月五日在本市的友誼商場購買了“派克”牌鋼筆一支，請寫一封投訴信給經理。

內容重要包括：

1. 投訴原因：漏墨水，一寫字就漏出一滴滴墨水污漬；

隨信退還這支筆；

提議處理辦法。

注意:

1.詞數100左右:

2.可以適當增加細節，以使行文連貫;

3.郵件開頭和結尾已為你寫好，不計入總詞數。

參考詞匯：墨水污漬blot 友誼商場 Friendship Shopping Centre

Dear Manager ,

                                                                                            

                            

Yours sincerely

Li Hua

 

Answer 1

【答案】

Dear Manager,

On October 5^th,I bought one of the pens named “Apollo” for 15dollars from Friendship Shopping Centre。

Unfortunately,I have been unable to use the pen because it blots and fails to wirte.I’.m very disappointed with my purchase.

According to thw telephone instruction of your customers service, I’m returning the pen to you and enclose it with the letter for you to handle the complaint properly.

Please arrange for the pen to be fixed or or replace it with a new pen, and send it to me as soon as possible.

Yours’ sincerely,

LiHua

【解析】

試題分析：考查應用文中的書信的寫作。這是一封投訴信，要求要點要全面包括，不能有遺漏和省略。但是要點只是提綱，考生還要在此基礎上增加細節，同時注意謀篇布局的順序，運用合適的連接詞連接全文，同時選擇高級的詞匯和語法項目讓文章更有文采。審題時注意本文使用一般現在時，描述要盡量選擇簡潔的語言，運用合適的語法規則和詞匯把各要點都準確表述出。難點在于選擇詞匯和句型，可以靈活運用高級詞匯和固定短語準確表述。還要用適當的連接詞被句子連接起來，這樣文章顯得更連貫。

【亮點說明】Unfortunately,I have been unable to use the pen because it blots and fails to wirte.I’.m very disappointed with my purchase.這句話用的是原因狀語從句， According to thw telephone instruction of your customers service, I’m returning the pen to you and enclose it with the letter for you to handle the complaint properly.這句話用了詞組：According to，Please arrange for the pen to be fixed or or replace it with a new pen, and send it to me as soon as possible.這句話用的是arrange for sb to do。

考點：考查書信類書面表達