Question

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    "When one of the doctors criticizes (批評) me, I get defensive.I feel like a child again, being scolded,
and I want to explain that I'm not wrong, " says Viola, a nurse.This is a common reaction to criticism, but
not a good one.There are better ways of dealing with criticism.
     Try to be objective (客觀的). When Sol was criticized by his new employer for not having made a
sale, Sol's reaction was to feel sorry for himself."I had put everything I had into making that sale, " Sol
says."And I felt that I had failed as a person.I had to learn through experience not to react like that to
each fail ure."
     Take time to cool down.Rather than react at once to criticism, take some time to think over what was
said.Your first question should be whether the criticism is fair from the other person's position.The
problem may be a simple misunderstanding of what you did or your reasons for doing it.
     Take positive action.After you cool down, consider what you can do about the situation.The best
answer may be "nothing". "I finally realized that my boss was having personal problems and taking them
out on me because I was there, " says Sheila."His criticisms didn't really have anything to do with my
work, so nothing I said or did was going to change them." In Sheila's case, the best way to deal with it
was to leave her job.However, that's an extreme reaction.
     You may simply explain your opinion without expecting an indepth discussion.You may even decide
that the battle isn't worth fighting this time.The key, in any case, is to have a reasonable plan.

1. When Sol was criticized by his employer, he________.

A. argued bitterly with his employer
B. was angry and gave up his job
C. was sorry for what he did
D. was sad and selfpitying

2. According to the writer, you should take time to think about criticism because________.

A. people may have a mistaken idea of what you did
B. you should welcome other people's opinions
C. people may discuss it with you in depth
D. you need time to understand yourself

3. When the writer says that "The best answer may be 'nothing'", he means you may decide________.

A. to take no notice of the criticism
B. to argue with your boss
C. you need to change your job
D. you've done nothing wrong

4. The writer thinks Sheila might decide to leave her job because her boss________.

A. didn't like her appearance
B. refused to change his opinion
C. made an unreasonable criticism
D. refused to talk to her about the criticism

Answer 1

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