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科目：高中英語 來源：設計必修三英語北師版北師版 題型：050

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　　To：manager@ tastytreat．com．Ca

　　Date：Monday,7 October, 3∶34 p. m．

　　From：raymondyuen@ Canada．Net

　　Subject：Complaint

　　Dear Mr Price,

　　I have eaten in your restaurant many times and have always been happy with the food and service．This makes what happened last Saturday even more disappointing．

　　It was my son’s birthday so we booked a no-smoking table at your restaurant for 7∶30 p. m．We arrived on time but were told that our table was not yet ready．At 8∶00 p. m., we were given a table in the smoking section．I asked to move but I was told that there were no other tables．A lot of people were smoking so it was uncomfortable and unhealthy．

　　Our first waitress, Janet, was very polite and helpful．She gave us free drinks for waiting so long．Our food also came quickly and looked fresh and tasty．When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables．She was shocked and wanted to leave．At first, the waitress told us it was a piece of garlic．When we told her that garlic does not have legs, she apologized and took the food away．

　　We asked for the bill, expecting not to pay for my wife’s meal．Nobody came．After 15 minutes, I asked to see the manager．The head waiter told us that you were on holiday．I complained again about the horrible cockroach．He told me Janet had finished work．He didn’t believe my story and gave me a bill for three meals．I argued with him but was forced to pay．

　　The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund for our meal．It cost ＄ 68．Until then, I will not be eating at your restaurant or recommending it to anyone．

　　You can contact me at 742-3254 or through e-mail if you want more information．

　　Thank you for your attention．

　　Yours sincerely,

　　Raymond Yuen

(1)

We learn from the text that, before Sunday, Mr Yuen ________．
[　　]
A．	was satisfied with the restaurant
B．	was disappointed with the restaurant
C．	had to wait for his table
D．	rarely ate at the restaurant

(2)

The head waiter didn’t believe Mr Yuen because ________．
[　　]
A．	the waitress hadn’t told him about what happened
B．	he believed that the cockroach was garlic
C．	he didn’t want to pay Mr Yuen back
D．	the manager was on holiday

(3)

What does Mr Yuen want to pay for now?
[　　]
A．	Nothing．
B．	Two meals．
C．	Three meals．
D．	Only the drinks．

(4)

Mr Yuen demanded that Mr Price ________．
[　　]
A．	say sorry to his family
B．	let the head waiter stop working in the restaurant
C．	get the head waiter to say sorry
D．	get the head waiter and Janet to say sorry

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科目：高中英語 來源：學習高手必修三英語北師版北師版 題型：050

閱讀理解

　　To：manager@ tastytreat．com．ca

　　Date：Monday, 7 October, 3∶34 p. m．

　　From：raymondyuen@ canda．net

　　Subject：Complaint

　　Dear Mr．Price,

　　I have eaten in your restaurant many times and have always been happy with the food and service．This makes what happened last Saturday even more disappointing．It was my son’s birthday so we booked a no-smoking table at your restaurant for 7∶30 p. m．We arrived on time but were told that our table was not yet ready．At 8∶00 p. m., we were given a table in the smoking section．I asked to move but I was told that there were no other tables．A lot of people were smoking so it was uncomfortable and unhealthy．

　　Our first waitress, Janet, was very polite and helpful．She gave us free drinks for waiting so long．Our food also came quickly and looked fresh and tasty．When my wife had eaten most of her meal, she found a dead cockroach(蟑螂)in her vegetables．She was shocked and wanted to leave．At first, the waitress told us it was a piece of garlic．When we told her that garlic does not have legs, she apologized and took the food away．

　　We asked for the bill, expecting not to pay for my wife’s meal．Nobody came．After 15 minutes, I asked to see the manager．The head waiter told us that you were on holiday．I complained again about the horrible cockroach．He told me Janet had finished work．He didn’t believe my story and gave me a bill for three meals．I argued with him but was force to pay．

　　The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund(退款)for our meal．It cost ＄68．Until then, I will not be eating at your restaurant or recommending it to anyone．You can contact me at 742-3254 or through e-mail if you want more information．

　　Thank you for your attention．

Yours sincerely,

Raymond Yuen

(1)

We learn from the text that, on Sunday, Mr．Yuen ________．
[　　]
A．	was satisfied with the restaurant
B．	was disappointed with the restaurant
C．	had to wait for his table
D．	ate again at the restaurant

(2)

The head waiter didn’t believe Mr．Yuen because ________．
[　　]
A．	the waitress hadn’t told him about what happened
B．	he believed that the cockroach was garlic in fact
C．	he didn’t want to pay Mr．Yuen back
D．	the manager was on holiday

(3)

What does Mr．Yuen want to pay for now?
[　　]
A．	Nothing．
B．	Two meals．
C．	Three meals．
D．	Only the drinks．

(4)

Mr．Yuen demanded that Mr．Price ________．
[　　]
A．	say sorry to his family
B．	let the head waiter stop working in the restaurant
C．	get the head waiter to say sorry
D．	get the head waiter and Janet to say sorry

(5)

The writer wasn’t satisfied with ________．
[　　]
A．	the table in the smoking section
B．	the service Janet offered
C．	the price of food
D．	the apology the head waiter made

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科目：高中英語 來源：同步題 題型：情景交際

根據對話內容,從下列方框中選擇適當的句子補全對話,使對話內容完整、通順
(其中有兩項為多余選項) 。

Check-in Clerk:May I have your ticket, sir?
Edgar:  1.____
Check-in Clerk:I'm sorry. This is a Coach Class ticket. This is the Business Class check-in.
Edgar:  2._____ .
Check-in Clerk: Flight CA 489 to Vancouver?   3._____
Edgar: Oh, no! I have to be on it.
Check-in Clerk: Just a moment. Yes, you're OK.   4._____
Edgar: Thank goodness for that.
Check-in Clerk: Do you have any baggage?
Edgar: Yes. Two pieces.
Check-in Clerk:   5.____
Edgar: Yes, I did.
Check-in Clerk: Fine. Put them on the scales.

A. Here you are.
B. You'd better hurry.
C. I can check you in here.
D. But my flight's just leaving.
E. I think you're too late.
F. Did you bring your passport, please?
G. Did you pack the bags yourself?

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